A network of female solo practitioners that provides reciprocal mentoring and coaching for female entrepreneurs.
EHG in the Media
Erin Gerstenzang is among those selected as the Legal Technology Resource Center (LTRC) is makes its fourth annual announcement of Women of Legal Tech. LTRC’s Women of Legal Tech initiative is intended to encourage diversity and celebrate women in legal technology.
Honoring the law’s smartest, most courageous innovators, techies, visionaries, & leaders. Lawyer or nonlawyer, techie or nontechie, anyone is eligible.
Created in 2011, each year the Fastcase 50 award honors a diverse group of lawyers, legal technologists, policymakers, judges, law librarians, bar association executives, and people from all walks of life. In many cases, honorees are well known, but in many others, the award recognizes people who have made important, but unheralded contributions.
“Every part of the legal market is changing right now – from law school through every part of the practice,” said Fastcase CEO Ed Walters. “That change can be daunting or discouraging to many people. And that’s one reason that our team enjoys celebrating the accomplishments of the Fastcase 50. These are people who inspire us by their intelligence, creativity, and leadership. We hope they will inspire others as well, especially during a time of great change for the profession.”
Erin Gerstenzang and Megan Zavieh talk about how lawyers can use Twitter and other forms of social media the right way.
Want to make a splash in the Twitter-sphere? In this On the Road report from the California Lawyers Association (CLA) Annual Meeting, hosts Laurence Colletti and Jennifer Gerstenzang talk to Erin Gerstenzang and Megan Zavieh about how lawyers can use Twitter and other forms of social media the right way. Tune in for advice like be authentic, don’t brag, and, maybe above all, know the rules. Social media ethics for lawyers can be complicated but it’s worth knowing.
By Erin H. Gerstenzang
Millennials (Americans aged 18–36) have surpassed the baby boomers as the generation with the largest purchasing power in today’s economy. They are also much more discerning than previous generations about what products and services they buy. This should be worrisome to most traditional law firms.
The modern world has raised an entire generation of consumers who believe that businesses should provide both a quality product and a quality customer experience. Businesses that ignore the importance of the customer experience will fail. Companies that make it a priority will have a tremendous competitive advantage. This goes for law firms, too.
Gerstenzang has developed a system of interconnected applications that allow clients to receive electronic fee agreements by merely texting her their name and email address. From there, they can fill out and sign the form on their phone and send it back.
Embracing technology and designing your law firm around the client experience also lets lawyers better collaborate with clients. By allowing clients to fill out forms and attach paperwork through email, lawyers not only make clients feel part of the process but also ensure that correct name spelling and other small but vital information is always correct.
Simple changes, like implementing new technology, can be a substantial competitive advantage for lawyers—especially as consumers begin to expect these practices.
By Erin H. Gerstenzang
We all knew the people who went gunning for success in law school. Ruthless, tenacious, and focused on separating themselves from the pack, little of their philosophy would fit comfortably in a sermon or a self-help book.
But what they don’t tell you in law school is that success can stem from simple sincerity. Being a great lawyer often means being a good person. Some of the best and most enduring client relationships are rooted in trust and genuine friendship.
In this article, I sit down with Audra Dial and interview her about the important lessons she has learned about what it takes to find and keep great clients as a woman in BigLaw.
In this episode we talk to Erin Gerstenzang about her solo criminal defense practice and the challenges of going solo, especially for newer lawyers. We also address the importance of tech competence and the role minimalism plays in Erin’s personal life and law practice.
Erin Gerstenzang’s practice is elegant in its simplicity. From the moment a new client calls her until the case is closed, there is a process. Her intake, practice management, and file handling process are all automated. On the day we recorded the podcast, there was not a single piece of paper to be seen until someone brought in the mail. Her office layout is minimimalistic, yet, there is nothing impersonal about Erin. Clients know that they can call her cell or text her with questions. She says that the clients are happy and are careful not to intrude. She learned to practice this way from her father years ago. The outgoing message on his office’s answering machine directed clients to call him at home if they needed him. You will learn something from this interview about how to market and manage a criminal defense practice. The key, according to Erin, is to bring your authentic self to the table and to practice simply.
Is that contact form on your website compliant with the ethical rules? How should you handle negative online reviews by clients? The ethics rules can be complicated and often times, lawyers just don’t know that they’re violating them.
In this episode, I’m joined by Atlanta criminal defense attorney and legal ethics enthusiast, Erin Gerstenzang. We are talking about five specific areas that can be danger zones for solos and small firms when it comes to the ethics rules.
The full-day event was designed to inspire solo and small firms to start 2018 with some new tools, in a tech-savvy and streamlined manner. The topics ranged from ethics and efficiencies to legal tech adoption and risk management. Below are the top five takeaways from the event (unfortunately I had to leave early for the airport).
First, a quick shout-out to the organizers, Jennifer Downs of Aggregate Law, Erin Gerstenzang from EHG Law Firm, and and solo attorney Kimberly Bennett.